Agency Performance Evaluation

The Big "I" Best Practices program provides member agents with meaningful performance benchmarks and business strategies that can be adapted to improve the performance of your agency, thus enhancing agency value.

The Best Practices initiative evolved by asking top rated agencies how they got where they are. The Big "I" provides a complete family of Best Practices tools, workshops, and services to help your agency reach its full potential. Best Practices can help you understand the past, analyze the present, and formulate a strategy for the future.

On the Best Practices Web site, you can check out valuable products for improving agency performance, browse the latest research on top-rated agencies and see how your agency’s results compare with the best independent agencies in the industry. In addition, you can access an abundance of useful tools to help improve agency performance. Click here to visit the Best Practices site. 

Contact Sharon Koches at or 888-275-8912.