Virtual University

What is the Virtual University?

The Big “I” Virtual University (VU) is an online resource for insurance, customer service, management and technology reference information. The VU features include:
  • Research Library - For those who seek a smarter way to research, the VU provides access to hundreds of insurance, business and technology articles written by volunteer faculty and other contributors. Technical insurance articles often include links to full sample ISO forms. You will also find white papers and articles on many issues affecting today's insurance marketplace.
  • “Ask an Expert” Service - Sometimes you need answers to questions that can't be found in the research library. To help with these "just in time" issues, The VU has assembled a faculty of leading experts from around the country. Big "I" members can submit questions to the "Ask an Expert" service and a response is usually sent within 3-5 business days, but often sooner. 
  • Online Courses - The VU offers a wide variety of online classes to enhance and expand insurance technical and business skills. When taking an online class through the VU, you can be confident you or your staff is learning the highest quality education available online. You do not have to be a Big "I" member or subscriber to take an online course since a separate fee is charged.
  • Free Newsletter - You can become one of the 25,000+ subscribers to the VU's award-winning bi-weekly email newsletter, The VUpoint.
  • Much More - With the VU, you have access to the most comprehensive informational hyperlinks page in the industry, the results of the VU's periodic surveys and polls, and even the VU campus radio station, WIIA.
Click here to learn more about this valuable member resource.

Accessing the Virtual University

Both IIANC members and non-members can access the VU, however non-agency members will have to purchase a subscription.

IIANC Agency Members
If you are an Agency Member of IIANC, then access to the VU is FREE for all employees in your agency. This is an annual value of $395 for each person! You will also receive discounted member pricing for online courses offered through the VU. You will need to use your IIABA login and password to access the VU. If you don't know your IIABA login, email your name and agency name and address to

IIANC Associate Members or Non-Members
If you are an Associate Member of IIANC or a non-member of the association, you will have to purchase an annual subscription to the Virtual University. The VU offers individual subscriptions, bulk subscription pricing and special IIABA company partner pricing. Click here to learn more about purchasing a VU subscription.